Last updated: June 2026
This Privacy Policy explains how Alfjr Academy (“Alfjr Academy”, “we”, “us”, or “our”) collects, uses, and protects personal information when you use our website and online tuition services (the “Services”). By using our Services you agree to this Policy.
1. Information We Collect
We collect information you give us directly, such as the parent’s or guardian’s name and contact details (email, phone), the Student’s first name, age, level, and time zone, and the details you provide when booking a free trial or contacting us. We also collect limited technical information automatically (such as device and browser type and general usage data) to keep the website working and improve it.
2. How We Use Your Information
We use your information to provide and schedule classes, assess a Student’s level and recommend a learning plan, communicate with you about bookings and lessons, respond to enquiries, process payments through our payment providers, and improve our Services. We do not use a Student’s information for advertising.
3. Children’s Privacy
Our Services are intended for families, and classes for children are booked and supervised by a parent or guardian. We only collect the minimum information about a child that we need to provide tuition, and we rely on the parent or guardian’s consent. If you believe we hold a child’s information without proper consent, please contact us and we will remove it.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies for essential functionality, to remember your preferences, and to understand how the site is used. You can manage non-essential cookies through the consent banner shown on the site or through your browser settings.
5. Third-Party Services
We use trusted third-party services to operate, including an email provider for our business email, payment providers to handle payments securely, a reviews provider, messaging tools (such as WhatsApp) where you choose to contact us, and privacy-friendly website analytics. These providers process information only as needed to deliver their service and under their own privacy terms.
6. How We Share Information
We do not sell your personal information. We share information only with the service providers described above, with our tutors as needed to deliver classes, or where required by law.
7. Data Retention
We keep personal information only for as long as needed to provide the Services, meet legal or accounting requirements, and resolve disputes. When information is no longer needed, we delete or anonymise it.
8. Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, please contact us using the details below, and we will respond within a reasonable time.
9. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your information.
10. International Transfers
We serve families in different countries and our tutors may be located in other countries, so your information may be processed outside the country where you live. Where this happens, we take steps to ensure your information remains protected.
11. Changes to This Policy
We may update this Policy from time to time. The latest version will always be available on this page, with the “Last updated” date revised.
12. Contact
For any privacy questions or requests, please contact us through our Contact page.